This Process Management Workbench is intended to serve several purposes:

• You may simply wish to get an overview of the process reference model as defined by ISO 15504 and related standards.
  Then you may find the feature to print out a process description with its associated bases practices, the expected outcomes and work products helpful.
• For a given project you may want to select and to tailor the work products.
  To get the work done, you will need to know which the related processes are. These can be listed product by product or alltogether. Also typical examples as well as tailor-made product specifications, templates and checklists are provided.
• For a specific assessment you need to make a selection of the relevant processes.
  After doing so the expected inputs and outputs to these processes will be listed. This part of the evidence assessors are looking for.

The web site provides also a glossary of commonly uses terms and will give you access to the relevant sources.

Customising Processes and Work Products for a Project

As soon as the mission is stated, the appointed project manager will start setting up an infrastructure for the project. Answers has to given to questions like:

• What are the expected results?
• What are the required inputs?

To be able to provide an answer to the second question, you have to look at the processes and its related base practices, that produce the specific results. For each work product, the associated processes will be listed. Further digging will reveal the inputs, that are needed to produce the expected results.

Preparing an Assessment

The first question for each assessment will be:

- What are the processes to be evaluated?

As soon as this is decided, the next question will arise:

- What are the work products that will provide objective evidence of process performance?

Here you will find the list of input and output work products related to the processes to be evaluated.